This Privacy Policy explains how Blossom Artistry handles personal data in connection with its florist workshop website and local flower order services. It follows the data lifecycle from collection through use, sharing, retention, and deletion.
This introduction outlines how information is handled, what rights may apply, and where to direct policy-related questions.
Depending on how you use the website, we may process your name, email address, phone number if you provide it, inquiry message, and service preferences. We also process limited technical data such as server request metadata and browser or device information to keep the site functioning and secure.
We receive personal data when you submit a contact form, send an email, call us, or provide details during a bouquet request, budget and color confirmation, availability confirmation, payment, or pickup and delivery arrangement. Technical data is generated automatically when you visit the website.
We use cookies for essential site operation and to remember privacy preferences. We do not confirm the use of analytics or marketing cookies on this website. Cookie data is used only to support the current session or store a limited preference setting.
You can manage cookies through your browser settings and, where available, through the site’s preference controls. Essential cookies support basic operation, and preference cookies help remember your privacy choices. Disabling some cookies may affect site functionality.
We use personal data to respond to contact requests, confirm bouquet preferences, check availability, arrange payment, coordinate studio pickup or local delivery, and provide customer support. Technical data is used to maintain website security, diagnose issues, and deliver the site reliably.
We may share data with service providers that help us operate the website, process communications, or support technical delivery. Any such recipient is expected to use the information only for the assigned task and to handle it under appropriate confidentiality and security obligations.
We may disclose personal data when required to comply with law, lawful requests, or enforceable orders. We may also share information where necessary to protect the security of the website, prevent misuse, or support the handling of a dispute or complaint.
You may ask whether we hold personal data about you, request access to it, and seek correction of inaccurate details. You may also raise concerns about how your data is handled, and we will review the request in line with applicable law and our operational records.
To protect privacy, we may need to confirm your identity and understand the scope of your request before responding. If a request cannot be fully granted, we will explain the reason where permitted by law and indicate any partial action that can be taken.
We retain personal data for as long as it is needed to respond to enquiries, manage orders, complete delivery or pickup arrangements, maintain security, and meet recordkeeping obligations. When the relevant purpose ends, data is deleted, anonymised, or otherwise removed from active use unless a lawful reason requires continued retention.
If we make material changes, we will update the policy on the website and, where appropriate, use a reasonable method to draw attention to the revision. The updated version applies from the date it is posted unless a different effective date is stated.
Use the contact details below for questions about this notice or the handling of your personal data.
